Vacancy expired!
Numotion aims to be the most responsive and innovative company to do business with. With more than 2,000 employees and over 140 locations nationwide Numotion is the premier mobility and rehab equipment supplier, and remains committed to a strong local focus. We are seeking an organized, motivated individual to join our team.
SUMMARY OF RESPONSIBILITY:
Receives and implements service and repair requests, determines reimbursement eligibility, and coordinates the timely provision of services.
Essential Functions:
Assists customers with service & repair requests, obtains demographics, enters and maintains accurate data in order processing system
Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding
Enters orders into order processing system assuring that efforts are made to appropriately and complete access all funding at the highest available level
Completes orders for replacement parts accurately and in a timely manner, completing warranty and RA documentation as appropriate
Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times
Coordinates service technicians and warehouse personnel, including scheduling and routing to assure timely provision of service and repair as directed by manager
Reconciles routes and daily schedules to insure proper allocation of service technicians time, reporting discrepancies to management
Meets all set productivity and performance standards including keeping abreast of funding requirements and technological advances
For immediate consideration, please apply online at www.numotion.com. Only candidates who submit a resume will be contacted.
