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This position is a technical position in the IT Department as part of the Career Path Process. The technical career path is for employees interested in an individual contributor role, who want to work with other team members to ensure a project's success. The main elements of the technical path include: 1) No direct reports, 2) Heavy technical skills, 3) Heavy teamwork, 4) Heavy client/customer contact, 5) Heavy daily planning and execution, 6) Creativity and 7) Participation in interviewing process. This position requires personnel to work shift work (first, second and third shift) and includes weekends and holidays. Based upon training and business knowledge requirements, a two-year commitment is required. Responsible for providing operational support and monitoring mainframe, distributed and networking environments. They provide user support to internal and to external customers by resolving issues relating to Information Technology (IT).
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