Remote Product Owner - Banking Services

Remote Product Owner - Banking Services

10 Aug 2024
Nevada, Carsoncity, 89701 Carsoncity USA

Remote Product Owner - Banking Services

Vacancy expired!

Company Summary

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Remote Applicants Welcome

As a Product Owner at First American Trust, you will work closely with internal and external stakeholders to gather insights, understand current business processes, challenges, and opportunities to deliver a great customer experience. The ideal candidate will have a strong drive for results, interpersonal skills, positive attitude and be comfortable managing and coordinating cross functional teams. A strong knowledge of Agile methodology and business acumen to prioritize competing user stories, as well as, strong organization, and planning skills with a consistent track record for delivering commitments on time is required.

Responsibilities
Serve as the voice of the client; develop and maintain a clear product vision and roadmap; work with internal and external customers to analyze needs and align product roadmap to strategic goals

  • Act as a leader of the team and an internal and external ambassador for the product, also as the primary contact for the product(s)
  • Clearly define requirements and acceptance criteria for the product; own the end-to-end development of features from problem identification through testing, release and analysis
  • Develop detailed specifications for product features so they are clearly understood by the development teams
  • Work closely with Technology teams to determine plans for product implementation and deployments with business partners
  • Own and actively manage the vision and backlog for product(s); continuously drive optimization of related processes
  • Author or review written materials such as product documentation, release notes, product bulletins, and other materials
  • Lead 3rd party integrations to support strategic partnerships and act as main product point of contact for implementation
  • Ensure that products and product capabilities deliver an optimal user experience, conform to the product requirements, and meet product quality standards with a holistic approach to customer experience across all channels
  • Serve as a SME (subject matter expert); conduct ongoing research on competitor products/services, pricing, and industry trends to put forth roadmap recommendations
  • Ensure that all product and related issues raised by internal/external clients and/or partners are resolved in a timely manner; keep relevant stakeholders apprised of progress
  • Set operational standards, processes, and procedures for the ongoing operation of products in conjunction with the relevant operation teams
  • Continuously drive optimization of related processes
  • Manage multiple projects and products that enhance the customer user experience using Agile Methodology
  • Develop scope and define backlog items that are appropriately prioritized; analyze ideas and bring recommendations to leadership for prioritization
  • Represent the team well in front of stakeholders, clients, and users


Experience
  • 2-4 years of experience as a Product Owner
  • 2 to 4 years related Commercial Banking industry experience, including Wires and ACH payments, utilizing a Banking industry payment platform and real time payment (RTP) systems
  • Experience with Fedwire, SWIFT and ISO 20022 messages along with an understanding of High Value and Low value payments
  • Experience in writing use cases and an ability to write clear user stories and acceptance criteria
  • Experience stepping into new and unfamiliar markets and business environments, and learning to identify and translate the requirements of those environments into a coherent product vision.
  • Ability to individually influence those around them and garner support for recommendations and priorities
  • Creative thinker with good interpersonal skills and developing a relationship with team members and customers
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
  • Ability to work with cross functional teams to deliver on a common goal
  • Strong skills in data, metrics, and analysis


#TSTIT

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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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Job Details

  • ID
    JC44745104
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    First American Financial Corporation
  • Date
    2022-08-08
  • Deadline
    2022-10-07
  • Category

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