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Global Industrial, a Systemax Company
Corporate Overview
Systemax has a 70-year track record of market-leading innovation. Founded in 1949 as a small material handling company, we’ve grown to be an industry leader with over 1.
7 million products in 21 industrial and commercial categories. Global Industrial is a subsidiary of Systemax and represents the largest part of the Systemax family.
The keys to our continued success include the collaborative spirit we cultivate in our associates, our customers, and our vendor partners.
Our esteemed customer base includes members of the Fortune 500, small-to-medium size business, and direct to consumer. Conducting business across a wide spectrum of industry verticals, we supply our customers with the industrial equipment and supplies they need to run their business effectively, efficiently, and safely.
Our culture starts with our leadership team. United, they uphold a commitment to transparency and clear communication, creating loyalty and a high level of engagement amongst associates.
By joining Global Industrial, a Systemax Company, you are a part of a dynamic organization that rewards high performance as well as an environment of continuous learning with upward mobility through training and development, stretch assignments, and internal mobility.
At our core, we believe in embracing new ideas, teamwork, accountability, and treating our associates the way we want them to treat our customers.
We are active listeners to our employees and to our customers so that our actions result in a truly delightful associate and customer experience alike.
By celebrating our differences and rewarding innovation at all levels of the business, we nurture a culture of belonging and unity to drive change.
Key Responsibilities
Assists customers with the intent of promoting or selling company products or services through phone, web, fax or mail communication
Provide a basic level of customer support but refers more complex problems to other staff members
Requires an in-depth knowledge of products and services offered
Prepares and follows up on customer quotes as required
Provides pricing and availability of our product to customers
Requests and coordinates discounted prices on large orders
Maintain required call quality level
Inputs all sales orders as a result of customer negotiations
Sells additional product through suggestive selling techniques
Performs other duties as assigned
Competencies and skills
2 + years sales or call center experience a plus
Outstanding written and verbal communication skills
Demonstrated high level of dependability
Basic knowledge of MS Word, Excel, Explorer and Outlook
Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required
EEO / AA Statement
Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.