GLOBAL PEST SERVICES
Position Functions and Duties
Read and understand the customer service invoice and agreement to properly provide service
Follow daily schedule, insuring timely arrival at each account.
Inspect buildings and structures to determine the correct treatment options to control and prevent pests, and implement those options effectively.
Research information when necessary to assist in identifying the pest and for correct product selection.
Determine the most effective and efficient treatment plan.
Effectively communicate information to customers, educating customers on what services need to be performed, what treatment procedures were utilized, pest control facts and on pro-active things that the customer can do to assist in pest prevention.
Apply treatment safely and at specific locations and dilutions according to company standards and label requirements. Inspect work for completeness, quality and accuracy.
When necessary open targeted areas of the structure to gain access to infestations.
Continually build relationships with customers and at all times promote excellent customer service, quality, integrity and professionalism.
Attend all required meetings.
Complete all required service records, customer reports, and time records, in accordance with company procedures and state/federal regulations.
Stay abreast to current industry trends, regulations, technical data, new products, safety standards, materials and equipment.
Maintain compliance with all company and state/federal safety standards, regulations, equipment and procedures
Inform management of any customer issues or concerns that are not completely resolved to the satisfaction of the customer.
Report to management any damage that occurs as a result of treatment. Provide necessary information in order for appropriate repairs to be made.
Properly maintain all service equipment, including but not limited to vehicles, and immediately refer any problems to management. Clean and maintain all equipment and vehicles regularly and as required.
Prepare all equipment and vehicle prior to beginning each day.
Perform all other duties as assigned.
Clean Driving Record & Current Valid Driver's License
Pass a Background check and Drug Test
Must be 21 years of age or older
Experience, Education and Required Skills
Applicant must have a high school diploma or equivalent. Previous pest management experience with knowledge of pest management technique and procedures is preferred but not required. Prior experience establishing professional relationships with customers is required.
Applicant must possess exceptional verbal communication skills. Must display a professional image, outgoing personality, confidence, kindness and problem solving abilities. Must have a positive demeanor and ability to interact with others in a pleasing, professional way. Must be highly motivated, self-driven and capable of working both independently and as a team. Must have good organizational and time management skills. Must possess the desire and ability to work around all types of pests in all types of situations.
Physical and Mental Demands
Ability to learn technical industry related data
Capable of utilizing a cell phone
Capable of sitting in a service vehicle or at a customer's home or business
Requires constant mental alertness
Requires frequent walking
Requires frequent standing, bending, stooping and reaching
Requires frequent ability to lift up to 50 pounds and sometimes more
Requires the ability to work at various heights and being capable of using ladders
Requires the ability to work on roofs
Ability to work in confined spaces
Ability to wear a respirator while performing work tasks
Requires the ability to work in both very noisy as well as quite areas
Requires correct vision and hearing to normal range
Requires the ability to operate a vehicle and other mechanical equipment
Daily work is performed in heated/air conditioned facilities as well as in non-heated/air conditioned facilities and outdoors with exposure to all elements for extended periods of time
Work is performed utilizing many different variations of materials and equipment
Employee Benefits, Perks
Health Care Coverage
Medical coverage is available for spouse and all dependents
Long Term and Short Term Coverage
Company vehicle and gas card for business and commuting use
All uniforms are provided
Company will pay for all necessary CEU's and state licensing
Company provided cell phone