Assistant Shift Manager - Public Area (Overnight Shift)

The Assistant Shift Manager plays is a high visibility role, focusing on maintaining the exceptional presentation and operational excellence of Wynn Resort by ensuring the highest standards of cleanliness, service, and team performance throughout all public areas. This position serves as a visible leader on the floor, fostering a culture of accountability, attention to detail, and guest-centric service while supporting the seamless execution of Public Area's daily operations.Key ResponsibilitiesMaintains a highly visible presence throughout the resort, spending the majority of the shift overseeing the appearance and cleanliness of all public spaces, ensuring adherence to Wynn's Five-Star standards, departmental procedures, and service expectations.Provides daily leadership, coaching, development, and motivation to team members while monitoring performance, productivity, and compliance with company policies and operational standards.Oversees daily workforce administration, including processing employee timekeeping functions, updating attendance records, and ensuring accurate staffing documentation.Coordinates and adjusts daily shift assignments, schedules, key control, radio distribution, and equipment inventory to support efficient departmental operations.Facilitates the distribution and accountability of departmental keys, communication devices, and operational equipment.Leads and supports daily pre-shift meetings, reinforcing service standards, operational priorities, and guest experience expectations.Ensures all special projects, deep-cleaning initiatives, and guest or operational requests are completed efficiently, providing timely status updates to leadership.Conducts performance evaluations and contributes to talent development initiatives as directed by management.Promotes a culture of safety, professionalism, and operational excellence by holding team members accountable for performance, policy adherence, and safe work practices.Partners closely with management regarding employee relations matters, corrective action processes, and performance improvement opportunities.Performs continuous inspections throughout assigned areas of both Wynn and Encore properties to ensure immaculate presentation, operational readiness, and consistent delivery of Wynn's luxury hospitality standards.Ensures the proper placement, maintenance, and removal of signage and stanchions to support both guest flow and the overall aesthetic of the resort environment.Participates in regularly scheduled leadership meetings, contributing operational insights and supporting departmental goals and initiatives.