Vacancy expired!
DescriptionThe Associate VP, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate VP, Technology Solutions requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide.ResponsibilitiesThe Associate VP, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to intradepartmental coordination, development and implementation of strategic plans, and business outcomes, and develops and implements strategic plans for the scope of management that are aligned with the Segment or Business strategy.The AVP, Digital Channels will collaborate with leaders from DH&A, HCS and Insurance to develop an enterprise digital strategy to engage and serve our consumers across the Web and Mobile channels. The AVP will engage with leaders of other consumer facing channel technologies such as voice, contact center technologies and leaders of platforms such as CECP to create and enable an omni-channel strategy and enable journey based interactions. The AVP will also lead the development and delivery of several enterprise scale consumer facing digital capabilities and assets such as MyHumana, Humana.com, Go365, Humana Pharmacy, etc.Required Qualifications
Bachelor’s degree in computer science or related IT field
10+ years of technical web and mobile development experience
8+ years of experience leading large enterprise teams focused on digital transformation
5+ years of experience leading cloud transformation – MS Azure, GCP and AWS
3+ years of experience with developing and executing a digital personalization strategy for consumers with a focus on omni-channel interactions
Solid understanding of operations, technology, communications and processes
10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Master's degree in computer science or related IT field/MBA
#cloudScheduled Weekly Hours40About UsMission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity EmployerIt is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.Humana Safety and SecurityHumana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailboxtasrecruit@humana.com to validate the request.California ResidentsIf you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here:CA Resident Privacy Policy
