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City: Las VegasState: NevadaCountry: United StatesCategory: SalesJob Type: Full TimeDescription:Date Posted:2019-11-06-08:00Country:United States of AmericaLocation:OT336: SAL - LAS VEGAS, NV 711 Pilot Road, Suite D, LAS VEGAS, NV, 89119 USAeBranch Sales RepresentativeThe Las Vegas, Nevada office is searching for a highly motivated eBranch Sales Representative.If you are looking for a role that combines your drive to succeed with a passion for customers, then we have a great opportunity for you. We are seeking a high energy, professional and motivated inside sales professional.Job Description:The eBranch Sales Representative is a specialized position to meet the needs of a select grouping of customers. The goal is to enhance our communication frequency and delivery for this specific segment of customers by removing in-person communication and increasing overall touch points on a frequent basis.Job Responsibilities:
Manage a portfolio of approximately 1,000 units (1 and 2 unit customers)
Proactively contact all customers on a rotational and systematic basis
Provide resolution to customer needs surrounding insurance certificate requests, billing questions, call back concerns, maintenance record requests and scheduling
Propose and sell additional service required to meet the needs of the customer
Provide 24 hour response time or less to all customer inquiries and internal Otis inquiries
Facilitate and deliver all annual national, regional or sub-regional special projects
Experience/Qualifications:
Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customers
Must have strong computer skills and possess the ability to type at least 30 wpm with accuracy
Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement
Ability to attain and maintain department performance metrics. (Metrics and acceptable performance standards are established by management which reserves the right to modify them at any time)
Must be able to work in a highly team-oriented and dynamic environment
Self-motivated individuals who have the ability to manager simultaneous projects and responsibilities
Knowledge of elevator and escalator industry preferred
Education:
Bachelor’s degree highly desired.
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this link to read the Policy and TermsQualification:United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.
