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We are a top-notch online company with over 22 years of enhancing musical enjoyment of customers worldwide seeking Exceptional Quality Individual - naturally driven to excellence because that motivates and energizes them. They take ownership of any task, situation or challenge. The candidate possesses personal integrity, work ethic, sense of responsibility, emphasis on quality, discipline, respectfulness, and teamwork.
Job Summary
The Inventory and Fulfillment Assistant is the caretaker of customer orders - order inputting, invoicing, shipping decisions, order building, product picking and fulfillment from order item review, address and shipping method review, packing, customer notifications, and inventory. As caretaker of customer orders, this individual is very important to our success in exceeding customer expectations. It prepares the talented and hardworking individual for future advancement and responsibilities in Operations, Inventory Management, e-Commerce and General Management.
Main Responsibilities
- Picks products for order building, packing and shipping.
- Input orders for production of sales receipts and shipping labels.
- Review customer orders to determine items to be gathered, packed and shipped.
- Reviews sales invoices for accuracy and completeness.
- Follows up with staff or customers to resolve identified discrepancies.
- Reviews postal and shipping method for correctness and cost-effectiveness.
- Notifies customers of shipping status.
- Receives and checks deliveries of office supplies and products.
- Cycle inventory, product counts and restocking.
- Identifies products that may need to be re-ordered.
- Performs other job-related duties as may be assigned.
Additional Essential Qualification
+ Meticulous, careful and thorough with details
+ Good typing skills
+ General computer knowledge with experience in Internet, basic html and Microsoft Office
+ Excellent communication skills in English, verbally and in writing
+ Ability to organize, prioritize and multitask
+ Able to work, pivot and complete other assignments in a fast paced environment
