Office / Admin (Las Vegas)

Office / Admin (Las Vegas)

01 Apr 2019

Office / Admin (Las Vegas)

Office Admin

Las Vegas, NV Global Pest Services

Compensation

$15-$16 Hourly

Benefits Offered

Medical, Life, Dental, long term, short term

Employment Type

Full-Time

Position Functions and Duties

Answering Phones

Retrieval of messages from general voice mail every morning and throughout the day. Return calls

Handle customer inquiries

Provide Information about products and services

Provide customer service by receiving and responding to emails and answering general requests both internally and externally.

Perform a variety of routine clerical tasks and other duties assigned

Managing technician paperwork. This will include detailed inspection of invoices and documents.

Invoicing

Write proposals/service agreements when needed

Scheduling Appointments

Prepare Documents

Organize and prioritize Information

Process accounts receivables

Filing

Perform Collection Calls

Effectively communicate information to customers, educating customers on what services need to be performed, what treatment procedures were utilized, pest control facts and on pro-active things that the customer can do to assist in pest prevention.

Continually build relationships with customers and at all times promote excellent customer service, quality, integrity and professionalism.

Attend all required meetings.

Complete all required service records, customer reports, and time records, in accordance with company procedures.

Stay abreast to current industry trends, regulations, technical data, new products, safety standards, materials and equipment.

Inform management of any customer issues or concerns that are not completely resolved to the satisfaction of the customer.

Requirements

Clean Driving Record & Current Valid Driver's License

Pass a Background check and Drug Test

Must be 21 years of age or older

Experience, Education and Required Skills

Applicant must have a high school diploma or equivalent. Previous pest management experience with knowledge of pest management technique and procedures is preferred but not required. Prior experience establishing professional relationships with customers is required.

Applicant must possess exceptional verbal communication skills. Must display a professional image, outgoing personality, confidence, kindness and problem solving abilities. Must have a positive demeanor and ability to interact with others in a pleasing, professional way. Must be highly motivated, self-driven and capable of working both independently and as a team. Must have good organizational and time management skills.

Physical and Mental Demands

Ability to build rapport with customers

Requires great written and verbal communication skills

Experience operating phones, faxes, computers and other office equipment

Experience operating Outlook, Excel, Word and other common programs

Must be Able to type

Requires constant mental alertness

Requires frequent walking

Requires frequent standing, bending, stooping and reaching

Requires frequent ability to lift up to 50 pounds

Requires the ability to work in both very noisy as well as quite areas

Requires correct vision and hearing to normal range

Requires the ability to operate a vehicle

Daily work is performed in heated/air conditioned facilities as well as in non-heated/air conditioned facilities

Employee Benefits, Perks

Health Care Coverage

Dental Coverage

Medical coverage is available for spouse and all dependents

Long Term and Short Term Coverage

Life Insurance

Paid Vacation time

Holiday Pay

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Job Details

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