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Service Coordinator
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17-Sep-2020 to 16-Nov-2020 (MST)
Reno, NV, USA
Full Time
Email Me Similar Jobs Email Me This JobHamilton Company is looking for a Service Coordinator who will assist in the coordination of work efforts within the Robotics Service Department.Responsibilities include:
Coordinate and schedule various service requests
Take incoming calls through the Service Hotline and route them in the appropriate direction and dispatch to the appropriate Service Engineer.
Create service quotations for various types of service
Assist Field Service Engineers to maintain individual part inventories
Ensure department compliance with ISO requirements, including maintenance of documentation, review of policies, and handing periodic inspections.
Process completed service calls, which include detailed data entry, invoicing, and checking for proper documentation.
Work closely with Field Service Engineers and the Shipping department to create and ship parts to the field.
Assist with maintaining the Customer Relation Management (CRM) database
Required skills:
Must have excellent verbal and written communication skills.
Must have at least five years of customer service experience.
Must have Microsoft Office experience, i.e. Outlook, Word, Excel, Access and, PowerPoint.
Additional Information
Diverse portfolio of exciting and innovative design projects
Tremendous opportunities for professional growth
Commitment to sustainable design
Competitive Compensation
Excellent Benefits Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more
Solid Stable Company
Drug-free workplace
Learn more about us at: www.hamiltoncompany.com It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.https://www.youtube.com/watch?v=b4h1DHCk3qE&feature=youtu.be
