Pay: $50,000/year + performance bonus
Job Type: Full-time, Weekend & Night Shift
Location: Reno, NV (with travel to Reno-area accounts as needed)About SorsenSorsen Inc. is a licensed, fast-growing security company built on the White Glove Standard of Service. We specialize in guard services, mobile patrol, camera & surveillance, and executive protection for commercial, residential, hospitality, and government clients across Nevada, Washington, and Utah. We're not a staffing agency — our officers and supervisors are vetted, trained, and held to a standard most organizations in this industry don't require.The RoleReno is growing fast, and nights and weekends are when it matters most. We're looking for a dedicated Weekend & Night Shift Supervisor to own coverage during the hours when things are most likely to go sideways — call-outs, one-off projects, and field issues that can't wait until Monday. You'll be the clear point of contact for dispatch, for guards in the field, and for branch leadership during your shift, so nothing falls through the cracks after hours.What You'll OwnCoverage & ResponseZero dark posts on your watch — every contracted post is staffed, no exceptionsRespond to call-outs and confirm replacement coverage in under 20 minutesOwn emergency staffing decisions for one-off projects (fire watches, special events, short-notice coverage) without waiting on next-business-day approvalField PresenceGet into the field during your shift — visit posts and accounts in person, not just by phoneConfirm guards are meeting uniform, post-order, and engagement standardsVerify patrol hits are completed on schedule and fully documented, including photo requirementsTimekeeping & DocumentationCatch and correct timekeeping discrepancies in real time, not the next dayLog every significant event of your shift in Belfry before you leave — guard performance issues, client contact, call-outs, and how they were resolvedKeep documentation to a standard that holds up if it's ever reviewed for a dispute, complaint, or claimEscalation & CommunicationBe the single go-to for dispatch and branch leadership on nights and weekends — issues shouldn't have to route through another branch or wait until Monday to get resolvedKnow when something is yours to solve and when it needs to go up the chain — and make that call fastWhat We're Looking ForExperience supervising security, guard, or field operations staff (2+ years preferred)Comfortable making staffing and response decisions independently, under pressure, without a scriptStrong documentation habits — clear, factual, and timelyReliable availability for weekend and night shifts, including holidaysValid driver's license and ability to travel between Reno-area accountsNevada PILB registration (or ability to obtain prior to start)Compensation & Benefits$50,000/year base + performance bonusDirect reporting line to the Reno General ManagerReal ownership of a standing role — not a temp fix or a catch-all position