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We are looking for a Permanent FULL TIME Front Desk assistance and surgery scheduler.
Job Description: This position includes administrative functions such as answering phones, data entry, filing, checking patients in and out, scheduling patients and collecting copays and outstanding balances, occasionally handling patient billing questions, calling insurance companies, getting prior authorizations, scheduling patients for surgery etc.
Education and Experience: Related experience and training in the medical front/surgery scheduling/medical assisting is a big plus.
Bilingual - Spanish is preferred but not necessary
Skills, Abilities and Duties:
⢠Knowledge of general medical practices and procedures
⢠Some knowledge of ICD-10 coding and billing is preferred
⢠Knowledge of HIPPA and ensures patient confidentiality
⢠Must show attention to detail
⢠Ability to follow directives as set forth by supervisor and management
⢠Ability to work with others
⢠Ability to read and write legibly with good documentation skills
⢠Ability to solve practical problems and multi-task
⢠Ability to exercise good judgment in hectic situations and making decisions
⢠Ability to hear and speak in order to converse with patients over the telephone
⢠Ability to lift up to 20 pounds when needed without difficulty
⢠Must have a valid, active Drivers License in order to perform courier duties if needed
⢠Ability to manage multiple assignments/projects; meet appropriate time-frames
⢠Needs to be reliable, punctual with good attendance
⢠Must maintain a professional appearance and have a personable, professional attitude
⢠Must treat patients with respect, courtesy and understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
⢠Must be able to type 40+ words per minute, utilizing word processing and electronic health records
⢠Must be able to sit, type and work at a desk up to 8 hours at a time without difficulty
⢠Determine insurance eligibility, limitations and payment estimates necessary to facilitate financial arrangements
