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Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members (“Inkers”), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and that’s important to all Inkers - no matter what role they’re in.
How you’ll make a difference:
We seek hardworking and reliable team members to help fill custom printed t-shirt orders in our production facility. Success on this team means:
Valuing Customer Satisfaction
Working with a High Level of Craftsmanship
Achieving daily Targets with a drive for Top Performance
Being comfortable with Physically Demanding, but Rewarding & Hands on Work
Staying Flexible and Adapting to a growing, fun, and fast-paced environment
Being on time and reliable each and every day
What you’ll do:
As a Production Associate, you will be integral to the crafting of custom products for our valued customers. Responsibilities will include:
Specializing in a specific area: Shipping or Receiving, Ink Mixing, Materials Handling, Screen or Digital Printing, Quality Control, Personalization
Operating Production Equipment: Including printers, printing presses, and heat presses for decorating t-shirts and other apparel products
Providing Quality Control: Inspecting all goods before and after printing, ensuring each order is completed accurately and to our customer’s expectations. Attention to detail is a must!
This role involves handling, counting, and checking hundreds of items daily
Each area of our operation operates under clear deadlines and goals
Maintaining Pace: Knowing your targets and consistently working to achieve them
Team Work: Knowing when to ask for help, and when to provide support. Generally being present and showing up well for teammates
Other: In addition each role in our Production facility:
Operates under clear deadlines and results-oriented metrics
Has clear tasks, positions, and are organized and optimized for productivity
Includes repetitive actions that maximize consistent, high quality results
How you’ll be measured:
The key measures of success for this position are:
Productivity & Accuracy – maintaining (and striving to exceed) targeted expectations for average number of orders completed per day, and consistently executing the quality of work our customers expect
Teamwork – working collaboratively with your team providing real-time feedback to enhance teammates’ and customers’ experience with Custom Ink
What we’re looking for:
In this role you will be required to lift up to 50 lbs. and stand on your feet for extended periods of time. No specific prior printing experience is required, but a solid track record of focused and productive work is desired. Experience with basic computer knowledge (email, opening files, Excel) is a plus!
In addition, you must share our company values - practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.
Our Perks:
We strive to live by the Golden Rule and create an environment that supports Team Members both professionally and personally. You can look forward to:
Working for a nationally & locally recognized top employer with competitive pay, benefits, and perks
Opportunities for growth and development
Volunteer opportunities through our “Three Hearts Volunteer Team”
Wellness Program Offerings (Healthy Snacks, On-Site Gym, Virtual Doctor)
A focus on “team” with fun & engaging events like BBQs, company-wide meetings, and Town Halls to stay up-to-date on the business
Please submit a letter of interest with your application.
We offer a competitive starting rate between $14-15/hour for any of our Production roles!
