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Desktop Support TechnicianIT / Computer / SoftwareLebanon,
New HampshireApplyDescriptionInnovative Technology Solutions (ITS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance.ITS has improved the performance for the world's most sophisticated companies, and we owe our success to our employees. Your time and your knowledge are important - make the most of both. At ITS, we've continually empowered our employees to develop their skills and advance in their careers. It's our philosophy, along with our uncompromising commitment to customer satisfaction that has made ITS a success and a great place to work.What you'll be doing:
Providing level 1-2 support for all hardware devices including but not limited to laptops, desktops, printers, scanners and assorted Wi-Fi devices.
Platforms include Windows/Apple. Phone, chat, and remote-control support.
Knowledge of network print and drive mapping.
Qualifications include:
Associate degree or equivalent from two-year college or technical school and 3-5 years related experience, or equivalent combination of education and experience
Support Level 1-2 for All Hardware Printers / Scanners/ Laptop/ Desktop/ Wi-Fi)
ITS offers a competitive salary and benefits program which includes:
Medical/dental plans
Prescription drug program
Vision plan
401(k) with company match
Tuition reimbursement
Flexible spending account
ITS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.#CB
