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Organization Seeks Customer Service Representative!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This could be the Customer Service Representative position you're looking for!
What you get to do every day:
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Organize and route incoming telephone calls
- Field and send out send written business correspondence
- Offer friendly, accurate customer service in a timely fashion
Requirements:
- Microsoft Excel experience desired
- Command of alphanumeric data entry
- Proficiency in navigating basic office equipment and protocols
- Microsoft Word experience
- Strong customer service and office administrative skills
- Upbeat, positive attitude and an approach to work rooted in professionalism
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Excellent verbal, written, and social skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
