Food and Beverage Assistant Manager (Steele Hill Resorts, Lakes Region)

Food and Beverage Assistant Manager (Steele Hill Resorts, Lakes Region)

27 Apr 2024
New Hampshire, New hampshire 00000 New hampshire USA

Food and Beverage Assistant Manager (Steele Hill Resorts, Lakes Region)

Vacancy expired!

Plans and manages the Restaurant as appropriate in order to achieve customer satisfaction, quality service, compliance with Resort policies and procedures, as well as federal, state, and local regulations while meeting/exceeding financial goals. Recommends promotional ideas and procedural changes, assists with budget preparation forecasting and implementation.

JOB SUMMARY:

Manage the front-of-house restaurant staff in order to retain, and motivate employees; hire, schedule, train, develop, empower, coach, and counsel employees; conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate in coordination with the Resort Human Resources Director and Food and Beverage Director.

Forecast, monitor, and control personnel and bar budget (labor costs, beverage costs, supplies, equipment, etc.)

Responsible for keeping supplies and equipment secure and inventoried on a regular basis. Restocks items used on a daily basis.

Responsible for training all front-of-house and banquet staff on fine dining service standards, wine service, guest satisfaction, and all other training programs. May also be required to develop training programs under the guidance of the Food & Beverage Director and Human Resources Director.

Ensures that the Restaurant is maintained in a sanitary state in compliance with federal, state, and local regulations.

Closely monitors guest satisfaction, ensures the service of food and beverages in a timely manner, and resolves customer complaints.

Develops and implements creative strategies to increase revenues.

Implements new policies and operating procedures, ensures compliance with federal, state, and local regulations to ensure optimal customer service. Performs in accordance with ABC Laws and Regulations and is responsible in securing alcoholic beverages after hours.

Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations in coordination with the Food & Beverage Director.

Performs other duties as assigned by Food & Beverage Director.

Supervisory Responsibilities

Responsible for the scheduling of restaurant server, banquet and bar staff, overall direction, coordination, and evaluation. Directly supervises bar and dining room and banquet staff.

Other duties as assigned.

QUALIFICATIONS:

Skills & Abilities:

Be able to communicate and understand the predominant language(s) of our guests.

Excellent written and verbal communication skills.

Ability to think creatively and enlist support of management, peers and employees for ideas.

Demonstrates teamwork and customer service focus.

High energy and positive demeanor.

Strong planning, budgeting, scheduling and problem-solving skills.

Experience:

Minimum 2 years in management level position in Food & Beverage area.

Education:

High School or GED Education.

Minimum One year of post high school education with emphasis in related field.

Prefer 2 year degree in related field.

Physical Requirements:

Requires moderate physical activity, handling of average-weight objects, up to 50 pounds, and standing and/or walking for more than four (4) hours per day.

Work involves moderate exposure to extreme temperatures, fumes, smoke, odors, and/or loud noises.

Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

BENEFITS: Health, Dental, Vision and Life Insurance, 401k with Company Match, Vacation, Holiday, Amenities Usage.

Apply online at: https://recruiting.paylocity.com/recruiting/jobs/Apply/114206/Path-Resorts/Food-and-Beverage-Assistant-Manager

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