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RESPONSIBILITIES:
Kforce's client is looking for an experienced eCommerce Product Manager to join their team in Basking Ridge, NJ.
Summary:
The eCommerce Strategy Manager will be responsible for identifying and implementing strategies to drive growth, increase revenue, reduce cost and improve the digital experience for customers. You will be responsible for driving digital sales growth by converting prospects into customers and gaining new sales from existing customers. You must also ensure highly effective and mutually-rewarding customer and stakeholder relationships, and effectively communicate project and/or issue status to key stakeholders and executives. You must be an action oriented, results driven professional with a history of achievement operating in a fast paced environment.
Responsibilities:
Manage the Digital e-commerce funnel for with a focus on new customer acquisition for small & medium business
Launch In-Store Pick-Up and Same Day Delivery programs
Deliver improved margins through lower costs of acquisition, higher revenue at the point of sale and accretion over the customer tenure though upgrades and retention while reducing the cost to serve
Build new features and optimize digital capabilities that drive recurring revenue through the positioning of the feature/application portfolio
Partner with cross functional teams during the development and implementation of key digital solutions that cross multiple channels, including robust fraud and credit solutions
Oversee multiple digital work streams, liaising with other teams for planning, knowledge management and standards development that can support scalability and efficiency
Partner with internal and external stakeholders (CMO, Sourcing, Ops Support, IT, Device Marketing, Legal, Compliance, Vendors and Agencies) to maximize channel performance
REQUIREMENTS:
Bachelor's degree or four or more years of relevant work experience; MBA or Graduate degree in Digital Marketing and Media preferred
Lean Six Sigma Green or Black Belt Certification
Experience with In Store Pick up and/or same day delivery methods
Digital experience, digital marketing and digital product management either in a business, agency or consulting organization
Experience leading multi-disciplinary teams and directing the work of others in a matrixed environment
Knowledge of digital technologies, products and services and the overall digital ecosystem
Experience in creating and executing effective programs to grow sales, traffic and/or engagement
Strong data analytics and quantitative skills in financial and assessment of monetization models
Experience in roles which require initiative to drive projects, tenacity to deliver results in a complex environment and the ability to lead across many projects
Strong communication and interpersonal skills and the creation/delivery of succinct presentations to communicate vision and concepts/opportunities to all levels of the organization
Experience in product management and agile development including advanced skills in Jira and user story creation and grooming
Working knowledge of design thinking and process engineering
Ability to define digital trends across industries and apply those impacts
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
