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Principal – Member Technical StaffSoftware Quality AssuranceLeads the Advanced Technical Support (ATS) Software Quality Assurance (SQA) function, responsible for defining, developing, implementing, tracking and reporting progress on key vendor Software Quality and Cycle Time Measurements / Scorecard and Software Process Improvement activities.Job Functions include:Define, calculate, measure, gather, collate, track and present Software Quality Data results on a regular monthly/quarterly basis . Develop and update presentations and reports for Technical Quality Reviews with vendors and Senior Leadership, team scorecards, Software project alignment meetings, and Software installation status.Review and present Software Quality trend data to vendors, technical teams and Senior Leadership. Recognize negative trends and improvement opportunities in the data and work with ATS, Vendor Suppliers and other key CTO Labs, Engineering and Operations stakeholders to develop and implement process improvement plans.Develop, test, and maintain software metrics documents as needed. Represent AT&T in the Telecommunication Industry Association (TL 9000) standards body to drive software standards efforts. Champion the introduction of new industry standards and updates to existing standards.Skills needed:Understanding of statistics and ability to present technical software quality and cycle time data to illustrate trends.Proficient in using Microsoft Excel and PowerPoint.Ability to create and deliver presentations to a variety of audiences including Technical Experts, Vendor Suppliers and Executive Management.Working knowledge of Software Development Processes, particularly Agile, CI/CD and Computer Architectural Models including Cloud Computing, Virtual Network Functions, Network Element Pools and redundant systems.Working knowledge of wireless telecommunications architecture, systems, and services.Outstanding communication and interpersonal skills.Bachelor’s degree in Computer Science, Engineering, Mathematics, or related discipline. Master’s degree preferred.Would you like to learn more about this opportunity directly from our team? We’re hosting a virtual event on November 10 th so you can hear about our current Engineering & Operations opportunities!Click here to register and get on the list for our virtual career preview on Wednesday November 10 th at 10am PST/12pm CST/1pm EST . Please register by 11/9 to receive the call details before the event. You will receive an email with details after you re gister.A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
