Digital Commerce Technical Architect

Digital Commerce Technical Architect

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As part of Enterprise Architecture, the Digital Commerce Technical Architect creates and communicates the detailed technology architecture and implementation strategy for omni-channel B2C and B2B commerce solutions.

In this role, you act as

an integrated member of global and regional teams to collaborate on architecting innovative customer journeys and end-to-end solutions that

unify the digital and physical.
You lead and collaborate to

deliver business outcomes

• Serve as a "trusted advisor" on digital commerce architecture, strategy, and innovation
• Leverage deep industry knowledge and expertise to build connected, personalized consumer experiences and streamline buying decisions and the customer journey - at speed and at scale
• Act as a subject matter expert and thought leader who partners seamlessly with business and product teams globally to drive technology decisions

You provide Architecture leadership and oversight for

core-commerce business capabilities

• Digital Sales Channels (e.g. Ecommerce, Social, Mobile) and commerce engines
• Digital Operations (e.g. Search, Content, CDN, A/B Testing, Ratings, etc.)

You link the Architecture by collaborating with architects of

commerce-enabling business capabilities

• Cross-Channel (e.g. Order Management, Customer Service, Loyalty, Personalization, Payments)
• Master Data/Content (e.g. Consumer, Product, Workforce, Digital Asset Management)
• Merchandising (e.g. Product Information Management, Pricing, Promotions)
• Marketing (e.g. Campaign, Affiliate, Email/Digital)

Primary Responsibilities/Accountabilities of the Job:

Plan the Digital Commerce architecture to derive target and transition state architecture

• Lead discovery and develop/maintain technical architecture deliverables for the digital commerce landscape globally in partnership with regional stakeholders
• Develop and evolve the end-to-end capability landscape depicting current and target solutions
• Develop and evolve the architecture roadmap and integrate with project/product roadmaps
• Develop and maintain data flow and reference architectures for core solutions globally
• Develop and maintain architecture proposals for emerging technology & innovation value cases

Enable projects and programs through

agile solution architecture

• Provide architectural solutions/designs to project execution teams for implementation
• Participate in designing business architecture associated with technical/solution architecture
• Develop high-level architecture requirements and current/transition/target architectures
• Collaborate with design/engineering to transform user stories into implementable components
• Interface project leads/managers to conduct project risk identification and mitigation planning
• Lead solution review process to ensure all solutions are thoroughly vetted

Analyze and evaluate

emerging technologies and pressure test

innovation value cases

• Develop and socialize EA Point of Views on emerging technologies and potential value cases
• Conducts POCs with stakeholders and liaise with external parties (vendors) to provide feasibility analysis and vendor assessments
• Guides the evaluation and selection process of emerging vendors and technology solutions

Support Enterprise Architects in defining the overall IT strategy and roadmap

• Provide the end-to-end view on how all components fit together
• Challenge the status quo while being realistic about the “art of the possible”
• Identify opportunities to standardize the technology landscape for improved efficiency

Qualifications & Experience

• 5-8 years of related experience
• Bachelor Degree required

Knowledge

• Multi-channel
  retail experience
  a must, consulting experience a plus

• SalesForce Certified Technical Architect or B2C Solution Architect or equivalent experience
• System development life cycle methodologies (e.g. spiral, agile, rapid prototyping, DevOps)

Technical Skills

• SalesForce and additional commerce platform (e.g. Hybris, WebSphere) expertise

• Headless ecommerce and
  social commerce architecture
• CMS, CDN, DAM, SEO, UX design, personalization, A/B Testing and behavioral targeting

• Microservices, API first approach, SOA, Master Data Management (Customer, Product)
• Modeling (e.g. UML, ArchiMate), EA tools (e.g. LeanIX, Mega), CICD/automation technology
• Familiarity with OMS, PIM, CDP technologies and PCI/PII/GDPR/PIPL regulations a plus

Competencies

• Excellent interpersonal skills in areas such as leadership,
  teamwork, facilitation and negotiation
• Excellent
  planning, organizational, written and verbal communication skills
• Ability to understand the long-term
  ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes
• Ability to
  apply multiple technical solutions to enable future-state business capabilities that drive targeted business outcomes