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Service Desk Technician
Service Desk Technician
30 Jul 2024
New Jersey
,
Cherryhill
,
08002
Cherryhill
USA
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Service Desk Technician
Vacancy expired!
Service Desk Technician
Location: Cherry Hill, NJ (onsite)
Full Time Position
Responsibilities:
Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.
When necessary, provide on-site support.
Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
Troubleshoot and resolve system hardware and software problems.
Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.
Document processes and procedures as required.
Manage and maintain our customers’ networks.
Required to be part of the on-call schedule.
Performs other duties and responsibilities as assigned by the MSP Manager.
Required Skills:
Configuration and administration of Microsoft Windows and Mac Desktop Operating Systems
Configuration and administration of Windows Server, Active Directory, Group Policy, SonicWall firewalls.
Configuration and administration of VMWare ESXi and Microsoft Hyper-V hypervisors
PowerShell and Batch scripting
Basic networking (DHCP, DNS, Firewall rules)
Must have reliable transportation
Must be able to physically lift and move computer equipment.
3 years related work experience or BS in Information Systems or related field.
Must exhibit a clear, friendly, professional phone manner.
Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
Able to handle multiple projects and assignments with attention to detail.
Cisco networking (ASA, Meraki) – A Plus
Job Details
ID
JC17506669
State
New Jersey
City
Cherryhill
Job type
Permanent
Salary
Depends on Experience
Hiring Company
Tan Check Consolidated Inc.
Date
2021-07-29
Deadline
2021-09-27
Category
Systems/networking
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