Vacancy expired!
Nationwide facility maintenance and construction company seeks dedicated, driven, responsible, and hard working individuals. Current openings in our Service Department for Service Coordinators (dispatcher/customer service representative).
GENERAL RESPONSIBILITIES:
Responsible for supporting the success of assigned clients
Perform assigned work activities
Handle client issue as required
Performs the following client maintenance/repair activity on a daily/weekly basis:
Schedules
Vendor Searches
Bid Request
Service Request
Emergency Prioritization and response
Identifies and tries to resolve client service complaints , issues, and concerns
Identifies process issues that impact the workflow management
Performs administrative and clerical tasks to support goals of team.
Compiles and supports appropriate customer reporting
Project/Vendor management
To be included in the on-call rotation (approx 1 week every 6 weeks)
SKILLS, KNOWLEDGE, AND ABILITIES:
Interpersonal, problem-solving, analytical, and organizational skills
Written and oral communication skills
Computer/keyboarding skills
Basic math skills
Knowledge of basic repair/maintenance terminology and procedures
Ability to read proposals and other documents
Ability to compose routine memos, emails and communications
Ability to speak/negotiate effectively with customers, vendors, and employees
Experience not necessary, but a strong work ethic and a desire to succeed is. Please provide resume with salary requirements. Working remotely is available.
