Vacancy expired!
The Store Manager is responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. May participate in image-building activities within local community. As highest management position within unit, is accountable for the unit and its operations at all times whether physically present or not. Principal Duties and Responsibilities: (Majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned.) Serve as the shift lead for shifts throughout the week. Responsible for professional growth & development of assistant managers, shift leaders and other employees. Responsible for assessing all store employee's performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees. Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance. Responsible for monitoring performance/customer service and morale of store employees Responsible for handling disciplinary action and terminations of store staff (when necessary) Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints. Responsible for coordinating monthly meeting with management team. Provide ongoing training as needed regarding new products, promotions, policies etc. Compliance with all federal, state and local labor laws. Ensure store budget is met per GM. Ensure proper execution of new product introductions and marketing programs within store. Complete weekly Sysco and other vendor orders weekly or as needed. Complete daily cash management functions (cash reports, deposits etc. in its entirety). Complete weekly schedule for store personnel. Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR, Retail Food Safety & Sanitation Inspections. Ensuring proper staff levels at all times for optimum scheduled times.
Minimum Age 18+ years old Additional Job Specifications: Knowledge, skills and abilities normally required for competent performance in the job. 2+ years of management in a food service/retail environment 2 or 4 year degree or equivalent work experience Strong interpersonal and leadership skills Judgment, tact, and diplomacy to effectively resolve conflicts Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. Training/ Certification Requirements Shift leader training Basic Management Store Management Human Resource Training ServSafe
