Call Center Customer Service Rep

Call Center Customer Service Rep

24 Jul 2024
New Jersey, Central NJ 00000 Central NJ USA

Call Center Customer Service Rep

Vacancy expired!

Top Talent Customer Service experience to Koontz Furniture!

Customer Service Responsibilities:

Inbound Call Center - Answering complex customer inquiries on behalf of both DMI and Private Label clientele

Must have strong communication skills, time management ability, organizational talent, and a professional demeanor

Must be able to handle taking 85 to 100 calls daily

Experience working in a fast pace Call Center environment where metrics are involved

Must be able to type at least 30 to 35 wpm and be comfortable navigating between two computer screens while speaking on the phone

Previous Call Center preferred

Mandatory overtime may be requested

Benefits:

We offer extensive paid training classes

Benefits package including BCBS Health Care, Dental, Vision,401k, vacation and personal days, sick days, and paid holidays

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