Extensive knowledge of, PC and Server computers, printers, monitors, software and basic networking.
Ability to multitask effectively.
Major Job Duties and Responsibilities
Provides excellent customer service on all support calls.
Utilizes all given resources to resolve customer problems.
Meets departmental productivity guidelines.
qualifications:
Experience level: Experienced
Minimum 2 years of experience
Education: High School
skills:
Technical Writing
Technical Support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.