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Seeking experienced Dispatcher/Customer Service person. Applicant will become familiar with our many delivery zones and neighborhoods, assign customers to their appropriate schedule, study and optimize most efficient routes. Also will deal with and resolve customers and delivery personal issues.
Daily tasks include:
Communicating with customers and addressing their scheduling issues
Interacting with delivery personal
Planning multiple delivery routes for the next days
Working with other office staff.
Mapping and current zones and creating new ones
Skill requirements:
Great customer service skills
Positive attitude
Ability to easily resolve customer concerns
Problem solving
Attention to detail
Ability to work both quick and efficient
Must have minimum THREE YEARS experience with dispatching and Customer service.