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Growing security and life safety integration company is looking for an experienced Sales Coordinator. We specialize in burglar alarm, fire alarm, CCTV, access control systems, intercom systems and IT services. We service, install, inspect, monitor and integrate these services. Two years minimum previous Sales Coordinator experience required and 1 year previous industry experience preferred.
Job responsibilities include:
Always maintain a high level of professionalism both in manner and appearance
Providing timely and exceptional customer service to all current and new customers
Maintain confidentiality of all Company and customer passwords, data and other information that you will have privileged access to
Assist with the overall daily operations of the Sales Department (proposal preparation, proposal review and follow up, creation of job folders, opening tickets for new jobs, customer service, filing)
Review of contracts and handling discrepancies
Maintain contract binders
Maintain and audit contracts binders at least annually for expiration dates while staying up on renewal proposals needed to ensure they are written and sent to customers to avoid uncontracted customers for reoccurring services
Following-up on leads, unsigned and incomplete proposals
Communicate information timely and effectively to customers and staff
Organize, file and retrieve documents in order to maintain essential records used in the department operation
Handling customer service related phone calls as it relates to the Sales Department
Tracking proposals through the sales pipeline and must know the status of each
Provide sales reports on a weekly basis for weekly meeting and as needed
Manage marketing/sales materials
Assist with preparing and organizing promotional materials or events
Create and maintain organized sales policies and procedures and document such into an SOP Book
Track training of employees provided by vendors
Interact with and support other departments as needed in order to meet Company goals
Provide sales support to the department, Director of Operations, Vice President and President
Data entry
Making folders for office
General clerical work (printing, filing, faxing, organizing, scanning, copying)
Works closely with Director of Operations, Sales, Accounting, Vice President and President
Maintain own reliable transportation to and from the office.
Other administrative tasks as needed.
This position does require sitting for long periods of time (90%+). This position requires the use and working knowledge of how to use Excel and Microsoft Office software. This position requires the applicant to learn an industry specific software program. Hours M-F 8:30am-5:00pm.
This company does perform background checks.
Please include any certifications on your resume.
Benefits include: Paid holidays, paid sick days and benefits after 90 active days of employment. Benefits include medical, dental, critical illness, disability and life insurance. The company offers various discount programs for leisure activities, hotels and insurance. Vacation after 1 year of active employment.
Experience, Education and Skills Required:
Computer literate and proficient in Microsoft Office (Outlook, Word and Excel)
Ability to learn new software easily
Work independently and with others
Follow directions
Phone skills
Customer service focused
Ability to prioritize and maintain a proactive approach
Multitask
Time management
Ability to follow up on own
Excellent oral and written communication skills
Excel
Self-starter
Proactive and able to think in a multi-level capacity
Be able to prioritize
Strong work ethic
Detail oriented
Dedicated
Punctual and reliable
Has own reliable transportation in various types of weather.