MSP Jr. Systems Engineer / Helpdesk Position (Matawan)

MSP Jr. Systems Engineer / Helpdesk Position (Matawan)

26 Sep 2024
New Jersey, Jersey shore 00000 Jersey shore USA

MSP Jr. Systems Engineer / Helpdesk Position (Matawan)

Vacancy expired!

We are an MSP in Matawan, NJ looking to fill an Jr. systems engineer position. The candidate should have experience working at an MSP under the pace of an MSP. This is a 9am to 5pm position with after-hours requirements. The candidate will work on tickets and projects with senior technicians so that knowledge can be expanded. Our technicians are given ample opportunities to expand and grow. The opportunity to learn and expand knowledge with us is endless due to our over 150 clients offering over 150 different networks to learn, applications to master, and servers to support. It's a diverse atmosphere and fantastic if IT is your true passion.

Only applicants with the following will be considered

- 1-2 years working with an MSP

APPLICANT MUST HAVE THE FOLLOWING TECHNICAL EXPERIENCE

- MSP Helpdesk

- Office 365 / Hosted Exchange

- Full DNS, IP, Network understanding

- Active Directory adding, copying & removing users

- Ticket Systems

- Advanced Desktop support (Hardware, Software)

- Operating System Support (Servers, Workstations)

- Outlook, Microsoft Office Troubleshooting

- Must have exceptional phone etiquette, phone support experience

- Ability to interact with people at various corporate levels required

- Ability and willingness to work additional hours as needed required

- Mac desktop/laptop, Apple

- Android

APPLICANTS WILL BE CONSIDERED MORE, WITH THE FOLLOWING SKILLS

- Network + Certified

- A+ Certified

- Law firm support experience

Job Details

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