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Mission Statement
We are a service focused and design forward collection of hotels deeply immersed in our communities through authentic hospitality, inclusion and education.
Core Values
We encourage people to be themselves and create honest, genuine and thoughtful experiences
We are passionate about our role within the local community through; education, employment, charity and community partnerships
We create a warm neighborhood place where everyone is welcome
We are daring, we are fun and we are committed to making our industry better
Position Overview:
Hotel security protects hotel guests, employees, and the property. Hotel security typically works directly on the hotel property, patrolling the grounds, and in an office, monitoring security cameras or filling out paperwork. This is an entry-level position that requires strategic thinking and a discerning eye. If the situation calls for it, hotel security may also work with the local police department.
The Job:
Hotel securityâs duties and responsibilities can vary depending on the location of the hotel
Perform Surveillance:
The bulk of hotel securityâs day is filled with patrolling hotel grounds, parking lots, lobbies, and hallways. They provide a sense of security to both hotel staff and guests simply by being present.
Escort People In/Out of the Hotel:
Hotel security is also responsible for escorting guests and hotel staff to and from the hotel. If valet parking is unavailable late at night, hotel security may escort guests and staff in order to protect them. Additionally, hotel security may need to escort belligerent guests off hotel property, especially in hotels that have bars.
Checking IDs:
Security is responsible for making sure everyone going up to salvation (Rooftop Bar) and drinking at sound booth (Lobby Bar) is over 21.
Reporting incidents:
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Response:
Hotel security officers respond to complaints and calls for help. Whether the guard hears a cry for help or is summoned by the front desk, security must be prepared to rush to a potentially dangerous scene and calm the guests or control a situation until the local police can arrive.
The People:
⢠Ensure a safe,Âpositive and happy working environment.
⢠Possess & convey strong communication and leadership skills
⢠Ensure all staff are providing highly personalized and thoughtful service and placing the guests needs at the center of all interactions.
⢠Embody Salt Hotels core values and deliver the Salt Hotels experience for guests
⢠Work in a consultative manner with all staff
⢠Ensure a safe, positive and happy work environment aligned with Salt Hotels codes of conduct and core values
The Rest:
⢠Ensure that the business is perceived as a respected, important member of the community
⢠Protect the reputation of the company in a manner that ensures all guests have a positive experience
⢠Operate within local, country and international laws in every respect, especially in those matters pertaining to the liquor license
⢠Always acts in a manner that is in keeping with all local, state & governmental codes and laws and maintains the highest standards of health, sanitation, and cleanliness
