Salesforce Business Analyst

Salesforce Business Analyst

12 Aug 2024
New Jersey, Newark, 07101 Newark USA

Salesforce Business Analyst

Vacancy expired!

Title:

Salesforce Business Analyst

Location: Remote/ Newark, NJ - 07102

Duration: 6 months+

Years of Experience: Senior Level

Number of openings: 3 positions

Right to hire: Yes


Job Description:
  • As part of our US Business Transformation effort, this role will be a key support role for the Enterprise Service Platform. The Business Analyst is a versatile team member that supports the team and PO by acting as a voice of business interests within the team. The Analyst supports development of a business case, analyzes existing processes and systems, and helps ensure the PO builds something that is practical within existing business rules.
  • The Analyst also supports the product roll-out plan and post-implementation success measurement (i.e., KPIs) to inform future product iterations
  • Specifically Salesforce, Genesys and Financial services knowledge, agile knowledge

Responsibilities:
  • Independently work with other groups like Finance and Operations to detail business case and sources of value
  • Collect, clean, and analyze data to assist team in making data-driven decisions
  • Develop a deep understanding of current business processes
  • Collaborate with the business on how to get the product to work within the organization
  • Develop a roll-out plan
  • Support the PO in capturing and analyzing acceptance criteria
  • Define metrics used to track success of the team in the future (KPIs)

Key Skills:
  • Basic knowledge of relevant business domain preferred (ILI, Annuity, GI)
  • Basic understanding of data repositories and landscape of SMEs preferred
  • Ability to communicate complex messages and trade-offs clearly to senior stakeholders
  • Ability to produce high quality output under strict and accelerated timelines
  • Effectively works in a team setting with a diverse set of SMEs and stakeholders
  • Ability to proactively identify business needs within the team and represent the voice of the Product Owner to SMEs without significant supervision
  • Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box solutions to complex problems
  • Believes in a non-hierarchical culture of collaboration, transparency and trust across the team
  • Has a learning mindset to take on versatile roles as required by the team involving analytics, business rule definition, testing, and operationalization
  • Agile experience preferred but not required

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Job Details

  • ID
    JC44802571
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    STS Consulting
  • Date
    2022-08-11
  • Deadline
    2022-10-10
  • Category

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