Customer Service Representative – Luxury Car Dealership (Lodi, NJ)
Location:
European Auto Expo
91 US-46, Lodi, NJ 07644
European Auto Expo, a well-established luxury and exotic car dealership serving the Tri-State area for over 28 years, is seeking a Customer Service Representative to join our professional team. We are looking for someone friendly, reliable, and organized who can deliver excellent customer support and help maintain our high standard of service.
Position: Customer Service Representative (Full-Time)
Responsibilities:
Answer incoming phone calls and route them to the appropriate departments
Assist customers in person and over the phone with professionalism and courtesy
Provide information about vehicles, appointments, and services
Handle general office tasks such as filing, data entry, and organizing documents
Manage customer inquiries, follow-ups, and scheduling
Communicate effectively with the sales and management teams
Maintain a clean and organized front-desk environment
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Requirements:
Prior customer service or receptionist experience preferred
Excellent phone etiquette and communication skills
Strong organizational abilities and attention to detail
Professional appearance and positive attitude
Ability to multitask in a fast-paced environment
Basic computer skills (email, CRM, scheduling software is a plus)
Reliable transportation and consistent attendance
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What We Offer:
Friendly, supportive team environment
Opportunity to work in a luxury automotive setting
Competitive pay based on experience
Long-term job stability with a dealership operating for 28+ years
How to Apply:
Please reply with your resume, contact information, and a brief introduction about your customer service experience. Only qualified applicants will be contacted or simply call us at 973-665-8010 and ask for Zach
European Auto Expo – A Trusted Leader in Luxury Automotive Sales.
