Front Desk Agent/Receptionist at Holiday Inn Express (Ramsey)

Front Desk Agent/Receptionist at Holiday Inn Express (Ramsey)

25 Jul 2024
New Jersey, North jersey 00000 North jersey USA

Front Desk Agent/Receptionist at Holiday Inn Express (Ramsey)

Vacancy expired!

GENERAL RESPONSIBILITIES

Check-in and check-out guests

Make and confirm reservations

Process guest check-in; confirm reservations, assign room and activate room key

Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette

Assign rooms to guest request and preference whenever possible

Provide all guests with overview of hotel and amenities

Process all payments types e.g. cash, checks, debit or credit cards

Process all check-outs

Follow all cash handling/banking procedures as per standard operating procedures

Discreetly handle confidential guest information

Complete assigned cashier and closing reports

Complete shift checklist

Balance and drop receipts according to prescribed accounting procedures

Ensure that all complaints regarding service and/or accommodations are investigated and resolved

To Apply:

Submit resume detailing your experience

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