The Client Success Manager (Gaming) will lead key gaming accounts, driving success across operators, studios, and platform partners in the gaming ecosystem. This role focuses on building strategic relationships with gaming clients, optimizing player payment experiences, and influencing growth strategies at the executive level. The ideal candidate has deep knowledge of the gaming landscape, strong technical fluency in payments and platform integrations, and a passion for delivering exceptional client and player outcomes.ResponsibilitiesOwn and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell across PayNearMe’s portfolioDevelop and execute strategic account plans that align with client growth objectives, player acquisition strategies, and business targetsCollaborate with client executives and commercial teams to structure and negotiate renewals, expansions, and new business initiativesLeverage deep insights into player payments and transaction data to uncover trends that drive incremental revenue and improve ROIBuild executive-level relationships with decision-makers across product, finance, and operations functions to influence strategic directionPartner with marketing, product, and revenue operations to deliver scalable growth programs and go-to-market initiatives within the gaming segmentTrack and report on commercial performance, ensuring forecasting accuracy, contract compliance, and strong revenue retention metricsAct as a strategic advisor, positioning PayNearMe’s gaming solutions to address emerging industry needs and regulatory shifts
