Service Account Assistant

Service Account Assistant

Vacancy expired!

Job Description

Service Account Assistant is a dynamic, collaborative, and innovative problem solver. You will support all our day-to-day activities, imagining new ways to improve relationships between the company and new customers. In this role, you will assume a wide variety of responsibilities, including sales management and communications.

• Help maintain business excellence by helping update internal sales trackers, customer invoices, and other deliverables related to the account.
• Support in the development of the sales pipeline for clients.
• Review and harmonize accounts, process customer payments and maintain an updated record.
• Collaborate with the project management team to help keep teams organized, helping everyone meet the deadlines created.
• Handles multiple tasks simultaneously and exhibits exceptional organizational ability.
• Work directly with clients and drive their ability to improve their business objectives.
• Work to understand customer needs, then interpret those needs back to the team.
• Exhibits initiative, problem-solving mentality, and decision-making capacity.
• Generate creative solutions to problems and ways to complete tasks.
• Proactive self-education on discipline and marketing trends in the industry.

Qualifications

• Bachelor’s degree in a communications-related discipline (marketing, advertising, public relations, journalism) preferred.
• Previous experience in an agency is a plus.
• Makes good use of time working in a timely and efficient manner.
• Great attention to detail, organizational skills and ability to prioritize.
• Passion for problem-solving, collaboration and innovative thinking.
• Strong communicator, both in writing and by presentation.
• Self-motivated and curious by nature.

Additional Information

• 401(k) Matching
• Disability Insurance
• Employee Assistance Program