This is a long term contract opportunity and may have the potential to go permanent.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Gain in-depth knowledge of Company's. product offerings and Development Life Cycle (DLC) processes.
Quickly learn complex technical products in several sectors/service areas and develop comprehensive user-friendly documents/diagrams/charts/workflows, etc.
Attend product training sessions
Interact/hands on with product interfaces
Work closely with Agile teams to understand core product releases
Work closely with other internal stakeholders (esp. PDM, Architects, PJM, OPS, etc.)
Control core product DLC release documentation sets
Manage electronic libraries and lists used to store and track release documentation packages
Coordinate signing/approval and publication of release documentation
Report on department metrics: Gathers, represents, and analysis data on product quality, resource utilizations, other operational areas such as adherence to training metrics, overdue CAPAs, and tracking Security mitigation issues.
Provide general coordination and support to the department and team projects as needed.
Utilize exceptional writing, editing and proofreading skills to produce engaging and error-free content.