Maintain and organize digital and physical records (homeowner accounts, work orders, violation records, late letters, contractor files)
Draft correspondence to residents (email and letters)
Assist with follow-ups and reminders related to violations, dues, or resident requests
Support contractor coordination and project scheduling
Post check deposits using remote scanner
Assist with monthly newsletter and homeowner mailings
Additional tasks as required by the property manager
Assisting homeowners with concerns or issues
Scheduling hall rentals and processing paperwork
Ideal Candidate:
Prior administrative experience especially in office, nonprofit, or HOA settings
Excellent written and verbal communication skills
Organized, self-directed, and detail oriented
Comfortable with Microsoft Office, learning an online resident portal (we use a web based software daily for the management of the HOA), and basic tech skills.
Capable of reading and understanding an account ledger. (Understanding payments being applied to a balance on resident's account ledger).
Strong problem solving and customer service skills when dealing with various homeowner's concerns.
Trustworthy and discreet when handling sensitive information.
Familiarity with HOA operations or property management is a plus and ideal.
This is a permanent part-time position with a flexible schedule in coordination with the property manager- 15 to 20 hours a week. (Monday-Friday). No weekends. Paid holidays and PTO.
