Customer Service Representative

Customer Service Representative

01 Sep 2022
New Jersey, Westcaldwell 00000 Westcaldwell USA

Customer Service Representative

Vacancy expired!

Description This Customer Service Representative position in the Marketing/PR field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This West Caldwell, New Jersey Customer Service Representative position could be for you, if you're available for a long-term contract / contract / contract / temporary to full-time opportunity.Key responsibilitiesOrganize and route incoming telephone calls

You will likely support business development and client referral goals by actively cross-selling and referring customers

Deliver outstanding, friendly customer service in a timely fashion

Receive and send written business correspondence Requirements - Strong proficiency in Excel and other Microsoft Program skills required

Strong problem solving and analytical skills

Strong communication and social skills

Customer service and office administrative skills

Activity Reports experience

Solid understanding of Answering Inbound Calls

Deep understanding of faxing

Ability to interact effectively with internal and external partners and clients/customers

Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Demonstrated experience performing extensive research to resolve complex customer inquiries

Positive attitude and an engaging businesslike approach

2+ years' experience with performing in a goal-driven & customer-focused environment preferred

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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