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POSITION: Check-In Receptionist
DEPARTMENT: Front Office
REPORTS TO: Office Manager
Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, checking-in patients, reviewing patient charts to verify necessary information and signatures, and entering new patient information into computer.
Education and Experience:
High school diploma or equivalent.
Two years minimum experience in medical practice.
Essential Skills and Abilities:
Excellent customer service and communication skills.
Ability to work as a team member.
Management of multiple tasks simultaneously.
Motivation to succeed.
Empathetic personality giving attention to patients needs and concerns.
Working knowledge of Excel.
Strong organization with attention to detail.
Respectful treatment of patients and co-workers.
RESPONSIBILITIES:
Patient Check-In
Checks patients in, greeting everyone in a pleasant and professional manner.
Tracks patients in the reception area and communicate with them, as needed.
Photocopies patients insurance card.
Enters all new patient demographic information into the computer.
Marks arrival time of patients in office and make sure that patients are seen on time.
Administrative
Provides back-up support on telephones.
Inspects reception room for neatness.
Performs other duties as required.
Assists other front office personnel as needed.
Job Type: Full-time
