Associate Client Service Rep. (JR1025374)

Associate Client Service Rep. (JR1025374)

Vacancy expired!

Job Description

JOB RESPONSIBILITIES:

Candidate will be working on our Operations team managing internal and external clients as well as checking the accuracy of forms, fulfilling client requests, and entering data into a tracking database. Candidate should be experienced working in a high-pressure, high-volume environment where accuracy is paramount.

Responsible for creation of financial documents, emails, and sites as well as the approval process using internal software products
Candidate must be computer savvy and capable of learning new software applications with relative ease
Must have Client service experience. Candidate will communicate directly with clients as well as internal departments

Must be comfortable working within a team while owning their own work
Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
Candidate must utilize great time management skills to handle extremely high seasonal volumes

QUALIFICATIONS:
Strong client services background.
Excellent written and verbal communication and listening skills.
Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.
Position requires full time from January through May with training in December.

CORE COMPETENCIES:
Communication
Teamwork/Cooperation
Client Management

FUNCTIONAL COMPETENCIES:
Multi-Tasking
Time Management
Approach to Work
Learns From Experience
HTML knowledge a plus

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status.

"Everyone Benefits from Diversity & Inclusion.

Diverse & Inclusive Teams Drive Growth."

US applicants: Click here to view the "EEO is the Law" poster.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [emailprotected]