Receptionist / Cashier / Customer Service Representative / Service BDC (Las Cruces, NM)

Receptionist / Cashier / Customer Service Representative / Service BDC (Las Cruces, NM)

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Vescovo Toyota of Las CrucesVescovo Toyota of Las Cruces is the authorized Toyota dealer in Las Cruces, NM. We have been in business for over 30 years and are GROWING fast! We pride ourselves on our friendly customer-centered sales approach, great work schedule, and highly competitive pay.REQUIREMENTS• Strong phone skills: several years of prior call-center experience highly desirable.•ÂExcellentÂwritten and oral communication skills required.• 1+ year retail sales or customer service experience highly desirable.• Friendly, outgoing personality•ÂAbility to work in a fast paced, high volume environment•ÂPositive, team player• Word processing and computer skills requiredESSENTIAL DUTIESSchedules service appointments by phone, in person, or via emailWork with the Service Department when booking and following up with appointmentsReceptionCashieringProvides guests with vehicle status information when neededResponds to guests concerns via phone, in person, or emailAccurately set up customers with rental vehiclesDirects telephone calls to the appropriate parties, as necessaryCommunicates with callers in a professional, friendly, and efficient mannerPerforms other administrative duties, as assignedMaintains assigned workspace in an organized and clean mannerMaintains a professional appearance at all timeGreet and assist customers with a smile and professional demeanorAnswer multi-line telephone, screen and transfer calls, take and relay accurate messagesCollect payments by cash, check, or charge; make change for cash customers; balance cash drawerData entry and filingMaintain customer café, service lounge, and kids areaRestock vending machine and suppliesOther duties may be assignedMARGINAL DUTIESOther duties may be assigned as needed.LANGUAGE SKILLS• Basic knowledge of word processing software required.• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence with correct grammar, punctuation, and spelling. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.• Ability to read and interpret documents• Ability to read or speak Spanish a plus but not required.MATHEMATICAL SKILLS• Ability to perform addition, subtraction, division, and multiplication.REASONING ABILITY• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.CERTIFICATES, LICENSES, REGISTRATIONSValid Driver's LicensePlease apply online with Vescovo Toyota of Las Cruces at: https://vescovo-toyota-of-las-cruces.hrdrivehiring.com/job/90751/receptionist-cashier-customer-service-representative-service-bdc?s=cl