Project Manager (Remote w/ Travel)

Project Manager (Remote w/ Travel)

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

JOB SUMMARY:

This dynamic role, in the healthcare software industry, is pivotal within Baxter Care Communications. The Project Manager (PM) is a field-based role, responsible for the planning, coordination, documentation, and execution of Baxter Care Communications customer-awarded projects per Project Management specifications. Care Communications project managers oversee all aspects of the client project engagement from sales handoff to transition to ongoing support. Further, PMs play an integral role in planning customer technology roadmaps and customer attainment strategy. Key activities include project planning, resource allocation and coordination, project risk assessment and mitigation, revenue forecasting, customer communication and internal stakeholder management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act with autonomy as the primary point of contact for all client project related needs during an active implementation, including:
• Project planning & execution. Utilize project management software, conduct regular meetings, provide agendas and meeting minutes, and create and maintain project plans Provide strong, proactive, project leadership. Drive follow-ups. Manage project scope and deliverables across multiple, concurrent engagements.
• Continually assess and reprioritize defined sequence tasks, within aggressive schedules, through individual effort and coordination of the work of others. Track all required project metrics, i.e., conversion rate. Proactively identify, communicate, and resolve customer issues. Deploy customer specific communication strategy to achieve desired results. Resource & vendor management.
• Product expertise
• Meet or exceed established PMO metrics including revenue forecasting, assigned project reporting/deliverables, customer revenue/project count loads, and customer satisfaction reporting. Supply chain (project specific) management. Host in-person and remote meetings. Translate technical information from technical to non-technical resources to meet project requirements
• Customer relation management:
• Consult with customers and Baxter sales team on long-term technology strategy. Understand the unique challenges facing each customer and offer custom solutions. Act as a resource for sales team during long-term planning sessions. Ability to absorb customer's desired workflow outcome and then utilize knowledge to develop recommendations. Revenue attainment
• Define a clear revenue management strategy that enables revenue goal attainment. Balance the backlog of your customer with knowledge of short, mid, and long-term orders

EDUCATION AND EXPERIENCE:

• Bachelor's degree, or in healthcare, IT, business, or related industry,
• Minimum of 5+ years of experience in IT project management; preferably with external customer projects.
• History working within customers' IT departments. Ability to discuss networking, virtual server deployments, IT security concerns, remote connectivity, and software deployment methodology.
• Health care environment experience desired.
• PMP or other industry related certification(s) a plus.
• Experience with consultative project management approach.

QUALIFICATIONS AND SKILLS:

• Demonstrated success with strategic planning.
• Aptitude for synthesizing broad information into concise actionable plans.
• Recognized leadership abilities with a positive and self-motivated attitude.
• Ability to facilitate, manage and motivate large, diverse groups without direct line authority.
• Proven capable of interactions with customer's 'C' level management, and Baxter senior management.
• Proven ability to successfully communicate critical instruction, both written and verbal.
• Positive and self-motivated attitude and ability to work through complex issues, customer politics, and personalities.
• Technical aptitude, i.e., general understanding of basic networking and server concepts.
• The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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