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We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
ResponsibilitiesServe as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Previous work experience as a Sales account manager or Sales account executive preferred.
Hands-on experience in sales and an ability to deliver an excellent customer experience.
Knowledge of CRM software and MS Office (MS Excel in particular).
Understanding of sales performance metrics.
Excellent communication and negotiation skills.
An ability to deliver projects and answer inquiries on time.
Business acumen with a problem-solving attitude.
BSc degree in Business Administration, Marketing or relevant field.
All your information will be kept confidential according to EEO guidelines.