Vacancy expired!
Summary of Position:
Will provide food and beverage service to clientele in a professional, gracious and courteous manner.
Qualifications
Must have a current, valid New Mexico alcohol server’s certificate
Must have a current ANSI Food Handler’s Certification
Two (2) years or more bartending and serving experience in fine dining
Must possess a positive, cheerful personality with strong interpersonal skills
Must maintain a high level of customer service awareness
Highly dependable
Essential Duties
Set Up
Set upside station and performs assigned side work
Place cushions on patio chairs; Sanitize patio tables; Fill the ice bucket
Set tables with sugar, salt, and pepper shakers
Set place mats and roll ups; Places flowers on inside tables
Prepare coffee, replaces coffee, cups, and saucers; Polish and/or roll silverware sets
Repeat process for the dinner shift as well as sets out clean tablecloths on appropriate tables
Refill oil and vinegar cruets as needed; Fold napkins and roll-ups as needed
Serving:
Greets and provides immediate attention to all guests upon arrival/seating, distributes menus and describes specials
upon request, fills glasses with ice water while guests decide upon order; answers question and suggests menu items
Takes orders and upsells when possible, while serving, sets bread and butter on tables
Submits food orders from the computer into kitchen; Informs culinary staff about any special cooking instructions or guest requests
Serves meal; places dishes by courses in front of each person; serves from left of the person
Continue to bus assigned tables, while checking back to ensure guests satisfaction
Replenishes water and butter as necessary
Assist Wait Staff/Bartender/Restaurant Manager if needed
Remove soiled dishes
Suggest and serves dessert, coffee, and after dinner drinks
Keep tables, dining room and bus station clean and tidy
Billing:
Charge and verify specific client account number on the open POS computer system and on all final checks
Verify the accuracy of all prices, charges, and serviced items that are listed on the billing prior to presenting the bill to the guest
Present bill to appropriate guest for signing
Closing:
Responsible at the end of every shift for:
o Printing the server report for all Credit Card sales
o Place chits in order according to Chit Report
o Complete all information on the Drop Envelope and deposit into safe
o Printing POS server report
Miscellaneous:
Advise supervisor of any complaints as soon as they occur
Perform clean-up and closing duties as assigned by manager
Attend pre-meal meetings as requested by the Restaurant Manager
Support all Quail Run Company Policies and Procedures; Ensure that all legal requirements are consistently adhered to