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Guarantee customer satisfaction to Sam’s Mexico, service, platform adoption, speed of response, management of the internal resources.
RESPONSIBILITIESFront end Support to Sam’s Club Mexico Team
Customer expert, top level, relationship with all levels within the customer
Cross-sectional knowledge and analysis of the entire client and Madrid solution
Thinking of opening business opportunities
Client-oriented: Ability to establish effective relationships with your internal and external customers (eventual), understanding and correctly interpreting their needs and satisfying them in the shortest possible time
Build/maintain strong relationships amongst SAM's Team
English level: advanced oral and written
Numerical analysis: Ability to interpret numerical data, turning them into clear and correct ideas in accordance with reality in the context of marketing
High Negotiation, Problem Solving & Communications Skills
Teamwork: Ability to work with others on tasks and activities without necessarily being the leader, even when these are not directly related to their interests or objectives.
Self - motivation: Ability to work towards a goal without depending on constant recognition from your immediate boss
Experience leading teams or solutions
Excellent organization skills and eye for detail
