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Job DescriptionDo you know your Parmigiano Reggiano from your Pecorino Romano? Do you have exceptional leadership skills? Are you ready to join a solid team to satisfy and delight our customers? Then we want YOU!As a member of the Specialty Team, you will support functions including receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision.What you will be doing:Surprise and delight customers with consistent and delicious food
Engage in positive and proactive selling
Ensure a fresh and appealing display by keeping cases and shelves clean and well-stocked
Check product to ensure it meets WFM quality standards; ensures accuracy of signs and pricing
Monitor spoilage and supply waste to minimize impact on department expenses
Assist with sampling program, keeping sample areas full, clean and appealing
Maintain back stock in good order
Access information about market conditions and communicates to customers
Ensure temperature, sanitation and sweep logs are completed
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, cleanliness of equipment and safe work practices
Qualities You Have:Ability to sell proactively
Strong attention to detail
Strong communication skills and willingness to work as part of a team
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills
Passion for natural foods and the mission of Whole Foods Market
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
Things you will learn on-the-job and be expected to perform:Basic knowledge of all products carried in department
Visually examine products for quality and freshness
Working understanding of Specialty department and team and WFM quality goals
Understanding of and compliance with WFM quality goals
ExperienceNo prior retail experience required
Physical Requirements / Working ConditionsMust be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol.
All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.Learn more about careers at Whole Foods Market here!Privacy Policy