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Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company. The Staff VP of Dental Operations is responsible for overseeing all aspects of customer service, enrollment, claims processing and adjustments, grievance resolution appeals for Dental. Primary duties may include, but are not limited to: Support the dental business plan in a cost effective and efficient manner, leveraging innovation, system and processes to perform with excellence. Manage system integration and implementation across multiple operating platforms. Manage operating plans. Develop budget and annual operating plans for administrative improvements and deliver innovative efficiencies. Execute change across a very complicated business and technical infrastructure, with associates that span geographies and multiple platforms. Conduct excellent customer service to meet or exceed regulatory requirement, customer expectations internal performance standards, and external performance guarantees. Reduce cost of care through effective program management and resolve grievances timely and in conformance with laws, rules and regulations. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Qualifications BA/BS degree and a minimum of 10 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background. Minimum 7 years Healthcare Payer Operations experience Experience leading a healthcare operations team responsible for supporting members across several different states Preferred: Dental Operations leadership experience with a Healthcare Payer We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance. REQNUMBER: PS65990-US
