Vacancy expired!
Responsibilities include (but not limited to):
Selling/Marketing: Generates interest in the property by selling its’ benefits and touring the property. Markets through face to face interactions, internet, social media and phone conversations with prospects and answering questions about the amenities, local community and grounds. Qualifies prospective residents through determining their needs and presenting offerings that match what they are looking for. Schedules appointments for showings and follow up. Understands the competition and differentiators. Identifies creative methods to generate prospects.
Administrative: Prepares property reports, leases and lease renewals, resident files, processes rent payments, inquires about late payments, assists in handling any eviction issues and regularly required paperwork. Keeps organized through maintaining files and ensuring priorities are completed.
Answers phones and makes contact via in person, phone and letters to minimize delinquencies and collections. Schedule move-in appointments for resident orientation. Completes work requests. Tracks appointments, move ins and outs, services, bills.
Resident Service and Relations: Provides customer service and supports the company’s commitment to go above and beyond residents’ expectations in a professional, warm, helpful manner. Positively interacts with visitors, residents, service providers and the general public through live contact, and written and verbal correspondence. Resolves problems quickly and thoroughly. Proactively ensures property is in order and solves before issues escalates.
Requirements
Required Skills and Experience:
A high school diploma or equivalent is required
Computer skills required – working knowledge of Microsoft Word and Excel, experience with Yardi Voyager
and Rent Café
Excellent interpersonal and communications skills
High attention to detail, organization and follow through
Is dependable, self-motivated and has the ability to positively resolve conflicting issues
Results oriented
Friendly and customer service oriented
Physical Requirements:
Position requires extensive computer and phone work
Frequent standing, walking and bending, in addition to periods of extensive sitting
Position requires walking and climbing stairs
Other Requirements:
Must travel between apartment communities
Must have valid driver’s license, clean driving record and current automobile insurance
Submit RESUME to be considered for the position.
