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A US retail chain that predominantly sells clothing inspired by hip hop culture is seeking a Bilingual Assistant Store Manager in Albany, NY
POSITION SUMMARY
Responsible for supporting the Clothing Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention.
PRIMARY DUTIES AND RESPONSIBILITIES
- Ensures each customer receives the highest level of customer service
- Notifies the Store Manager of hiring needs/floor coverage shortage
- Assists Store Manager in controlling payroll budget
- Assists Store Manager with staff scheduling
- Understands timesheet usage on logging information contained in it
- Follows corrective action process fairly and in accordance with company policies and procedures and documents corrective action issues on appropriate form
- Stays constantly aware of loss prevention
- Shares ideas received from staff and customers with Store Manager
- Understands the details of upcoming promotions
- Makes deposits correctly and ensures paperwork is accurate
- Know correct opening and closing procedures
- Knows correct procedure for reconciling cash drawer with register tape
- Knows correct procedure for filling out weekly productivity report, daily report, recap envelope, bank deposit slips, store credits, gift certificates, refunds, exchanges and payroll form
- Follows correct procedures for issuing refunds and ensures the return request book is properly filled out
- Ensures accuracy regarding merchandise that is received and shipped
- Conducts regular spot checks on store inventory
- Ensures that displays are clean and current
- Ensures selling floor is maintained, organized and set to company guidelines
- Ensures back stock area is maintained according to company policy
KNOWLEDGE AND SKILLS
- Strong managerial skills
- Excellent product knowledge
- Strong selling and communication skills
- Strong knowledge of POS systems
ESSENTIAL PHYSICAL REQUIREMENTS
- Ability to work varied days/hours
- Ability to climb ladders
- Ability to move or handle merchandise throughout the store
EDUCATION AND WORK EXPERIENCE
- High School Diploma or equivalent
- Bilingual (English & Spanish)
- Bachelor’s degree preferred, not required
- Minimum of 1 year Retail Management experience
- Urban fashion clothing apparel knowledge preferred, not required
If you're interested, please submit your resume with your salary demand or contact us at 917-733-1968 for more information.
