Vacancy expired!
Are you someone that loves the action of a startup but the job security that you get when working with a 12-year-old company? Would you enjoy helping our team to work smarter and not harder by infusing technology into our processes? Do you like working in an environment where people genuinely like each other and look forward celebrating key wins and successes? Do you long for a high growth, decisive, fast-decision-making culture?
Were looking for a Associate Business Relationship Manager with experience in system administration and trouble shooting. You will be responsible for creating and updating user accounts, working towards process improvements. Work directly with external vendors and internal stake holders. With the right drive and ambition you will learn to manage projects and work with technical resources on system design.
Responsibilities
Line of business executive relationship development and curation.
Building, maintaining, and tracking product roadmaps to forecast future changes to IT systems and capabilities.
Partner with line of business leaders to facilitate IT project initiation, requirements shaping, prioritization, solution selection, scheduling, execution oversight, and communication.
SOP disruption. Evaluating opportunities to leverage technology to streamline business operations.
Supplier management for partners delivering services to the Debt Resolution line of business.
For select applications, implementing requests for system configuration and administration changes.
IT service reporting providing ad-hoc, weekly and monthly performance reporting to line of business stakeholders.
Qualifications
Highly self-motivated and directed with a sharp attention to detail.
Excellent interpersonal skills including teaming, oral, and written communications.
Demonstrated analytical and problem solving skills.
Aptitude to learn system administration experience in Salesforce and Velocify.
The Fun Stuff
Competitive pay
Real time recognition leveraging internal social media
Monthly Team and facility events, quarterly team building outings and happy hours
Daily employee acknowledgement programs such as Cupcake Tuesdays and Wellness Wednesdays
Participation in Strategic Dreams program which makes several employees dreams come true each quarter
Heavy emphasis on training and development through introductory and ongoing training as well as industry/professional training programs
