Customer Service Rep - 2nd Shift (Buffalo)

Customer Service Rep - 2nd Shift (Buffalo)

02 Apr 2019

Customer Service Rep - 2nd Shift (Buffalo)

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As we continue to grow and offer 24/7 service to all of our residential and commercial customer we are building a new team for M-F night (2pm-10pm shift ) to accommodate our 24/7 plumbing & HVAC service company .Our company is looking for a customer service reps to manage , schedule and dispatch all incoming service request ! Someone who has a great personality, communicates clearly over the phone, knows how to dispatch and has a strong geographic knowledge of western New York .This is a fast-paced and task-driven role and will need to be someone who can deliver results quickly, adhere to emergency plumbing and HVAC request and yet still be able to treat people with dignity under pressure. Our team values included , Excellence, and World-class customer service. Character & Behavior Traits of Ideal Candidates: • Detailed-oriented • Organized • Strong note-taker • Timely/punctual • Values the importance of customers request • Knows how to manage themselves • Clear communicator • Understands how to prioritize daily schedule • Self-starter, doesn't need to be motivated but is personally motivated • Results-oriented • Enjoys fast-paced environment with many different tasks to juggle • Great attitude. Mood not dictated by circumstances. if you are person who is strong with self management and order, then please apply. If you struggle however in the area personal order, organization, and being detailed, this position will not fit your personality style

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